Register Your Grievance
At SUD Life, we are sensitive to our customers' needs and aim to resolve all their queries/grievances. You can read more about our Grievance Redressal Policy here. Submit your concern on the matrix below and we shall respond with a resolution within 14 days.
In case you have any complaint / grievances, you may please reach out to our team through any of the following options:
Click here to submit your grievance online
You can also visit your nearest SUD Life branch at https://www.sudlife.in/contact-us. Click here for Grievance Redressal officers in your city.
Write to us from your registered email ID at grievanceredressal@sudlife.in
Senior citizens may write to us at eldercareassist@sudlife.in for priority assistance
Call our customer service number at 1800-266-8833 (Mon to Sat 09:00 AM to 07:00 PM)(Toll Free)
- Head Office – Customer can send their grievances at the following address: Unit No. 1101, 11th Floor, Building No. 1, Raheja Mindspace Juinagar, Plot No. GEN 2/1/E, TTC Industrial Area, MIDC Juinagar, Navi Mumbai – 400 706
- In case you are not satisfied with the resolution you receive, you may approach Level 2 of the Escalation Matrix or you may register your complaint at the Bima Bharosa Portal of IRDAI.