Star Union Dai-ichi TrackingClaims

CLAIM TRACKING

Death Claim/Health Claim

Group Claim

Maturity Claim

Turnaround time for Death and Health claims decision as mandated by Insurance Regulation and Development Authority of India (IRDAI):

Type of claim	Death Claims	Health Claims
Raising claim requirement	Within 15 days of receipt of claim	Within 15 days of receipt of claim
Settlement or rejection or repudiation of claim, where investigation is not required	Within 30 days from the date of receipt of last necessary document	Within 30 days from the date of receipt of last necessary document
Settlement or rejection or repudiation of claims wherein investigation is required	Investigation should be completed within 90 days from date of receipt of claim intimation and claim to be settled within 30 days thereafter	Investigation should be completed within 30 days from date of receipt of last necessary document and claim to be settled within 45 days from the date of receipt of last necessary document