At SUD Life, we are sensitive to our customers' needs and aim to resolve all their queries/grievance
Submit complaint online
We are with you, every step of the way
Toll-free 1800 266 8833
Monday to Saturday 09:30AM to 06:30PM
Email customercare@sudlife.in
Write to us Star Union Dai-ichi Life Insurance Co. Ltd. 11th Floor, Vishwaroop IT Park Plot No. 34, 35 & 38, Sector 30A of IIP Vashi, Navi Mumbai – 400 703
If you are dissatisfied with the resolution provided, please write to us
Email : grievanceredressal@sudlife.in ,if you are dissatisfied with the resolution provided
Email : cgro@sudlife.in (Chief Grievance Redressal Officer) to further escalate the matter
All complaints received will be immediately acknowledged, redressed and a final reply shall be given to the complainant within the stipulated time frame.
If you are still not satisfied, with our response or do not receive a response from us within 15 days, you may approach the Grievance Cell of the Insurance Regulatory and Development Authority of India (IRDAI)
Toll-free 1800 4254 732
Email complaints@irdai.gov.in
You can also register your complaint online at http://www.igms.irda.gov.in/
Address for communication for complaints by fax/paper Consumer Affairs Department Insurance Regulatory and Development Authority of India, Sy. No. 115/1, Financial District, Nanakramguda, Gachihowli, Hyderabad – 500032, Telangana
Fax No: 91- 40 – 6678 9768
