Step 1: Death Claim Intimation
The Nominee / Appointee / Assignee or Family Member of the Life Assured need to intimate SUD Life about the Death Claim in writing along with set of listed mandatory documents, if available.
Step 2: Death Claim Processing
The Claims Department at SUD Life would review the claim documents you have sent and in case of requirement may call you for pending mandatory documents & additional listed documents. The claimant would be kept updated about the status of his/her claim, throughout the process.
Step 3: Claim Decision & Communication
SUD Life will send a written communication to the Claimant, informing him/ner about the Decision of the claim along with details of payment made through Electronic Fund Transfer.
Your concerns regarding the decision of claim
SUD Life has a Claims Review Committee consisting of Functional Heads of various departments of the Company. This committee is chaired by our Deputy CEO and an External Member, who is retired Judge of the Bombay High Court.
If you do not agree with the claim decision, you can send a letter addressed to the Committee at the address given below:
Claims Review Committee
Star Union Dai-ichi Life Insurance Company Limited
11th Floor, Raguleela Arcade
IT Park, Sector 30A, Opp. Vashi Railway Station,
Vashi, Navi Mumbai – 400703.