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The Customer Service We Offer

Proposal Tracker

Track your policy application anytime and stay updated at every step.

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Account Aggregator

Securely access and share your financial data for easy policy management.

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Policy Servicing

Get quick support for all your policy changes and service requests.

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Register for Auto Pay

Set up Auto Pay to ensure your premiums are paid on time.

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Premium Payment Options

Choose from multiple ways to pay your premiums, online or offline.

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PAN Update

Update your PAN details easily to keep your policy information accurate.

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Revive Lapsed Policy

Restore your lapsed policy by submitting proof and clearing pending premiums.

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Downloads

Download forms, guides and important policy documents in one place.

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FATCA

Complete your FATCA requirements through our simple online process.

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Raise a complaint

Share your concern and we will help resolve it quickly.

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Turn Around Time

Check how much time we take to process claims and service requests.

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Unclaimed Amount

View and claim any unclaimed amounts linked to your policy.

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Download Certificate of Insurance (COI)

Download your Certificate of Insurance instantly and securely.

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Manage Your Policy

To access your policy/policies, log in to the customer portal for further support and assistance

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Frequently Asked Questions (FAQs)

  • Life Insurance
  • Insurance Parlance
  • Product
  • Policy Servicing
  • GST Waiver
  • Tax Benefit
What is Life Insurance?
How is life insurance different from general and health insurance?
Is Life Insurance an indemnity based cover?
Why do I need Life Insurance cover?
How much of Life Cover do I need?
Should you invest in Life Insurance Policy?
What are the types of Life Insurance Products?
Which type of Life Insurance cover suits me/ do I need?
What is a Money back insurance policy?
What is a bonus and how a bonus is calculated?
What are the type of bonuses and when are they paid?

Life insurance is a legally binding contract between the policyholder and an insurance company.
In exchange for the premiums paid by the policy holder, during the agreed Premium Payment Term (PPT) and payment frequency, a life insurance policy ensures financial support to the policy holder and the policy holder’s nominees in case of eventualities.